Welcome to Parloa’s Trust Center – your gateway to understanding our commitment to security, privacy, and compliance.
Here, you’ll find comprehensive compliance documentation, answers to frequently asked security and privacy questions, and insights into our robust security practices. Transparency and trust are at the core of everything we do, and this portal is designed to provide you with the information you need to feel confident in how we protect your data.
Documents
C5:2020 Applicability for Parloa
We are pleased to share that we've conducted a legal assessment in relation to SGB V Cloud Computing Service and the non-applicability of C5:2020 to Parloa´s services.
While we are not subject to C5:2020 certification, we remain committed to rigorous security and compliance. All cloud infrastructure we leverage is operated by vendors that possess valid BSI C5:2020 certifications, ensuring that the underlying platforms meet the standard's strict control framework.
Should you have any questions or require further details, please contact our compliance team via ist-governance@parloa.com.






